IPS Ltd Website Privacy Policy
Privacy Statement
**Last Updated 1st July 2026**
Identify Psychological Services ("we", "us", "our") is committed to protecting your privacy. This privacy statement explains how we collect, use, and protect your personal information when you visit our website [Identifypsychologicalservices.com] or contact us through our enquiry form.
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact details
Identify Psychological Services Ltd.
Warrington Business Centre, C/O Townley and Co Ltd, 67 Bewsey St, Warrington, Cheshire, England. WA27JQ.
ICO registration reference: ZA127007.
To exercise these rights, please contact us via the enquiry form.
1. What information we collect
We only collect personal information when you voluntarily submit it through the enquiry form on our website. This may include:
- Your name.
- Your email address.
- Any other information you choose to include in your message.
We do not collect any other personal information directly from you, and we do not operate accounts, logins, or e-commerce functions on this site.
2. How we use your information
We use the information you provide solely to:
- Respond to your enquiry
- Communicate with you about the matter you've raised
We will not use your information for marketing purposes unless you separately and clearly consent to this.
3. Our lawful basis for processing
We process your personal data under the following lawful basis (UK GDPR Article 6):
Legitimate interests - responding to enquiries you have voluntarily sent us is necessary for us to carry out our business and communicate with prospective clients/customers, and does not override your rights and freedoms.
Steps prior to entering into a contract (Article 6(1)(b)) — where your enquiry may lead to us providing you with a quote, proposal, or service, we process your information to take steps at your request before entering into a contract with you.
4. Website hosting, cookies, and analytics
Our website is hosted on Squarespace. Squarespace may automatically collect certain technical information (such as IP address, browser type, and device information) and may set cookies necessary for the website to function correctly, in line with Squarespace's own privacy and cookie practices.
We also use Squarespace Analytics to understand how visitors use our site. These cookies collect anonymised, aggregated data and do not identify you personally.
For more information on how Squarespace handles data on our behalf, see Squarespace's own privacy policy: https://www.squarespace.com/privacy
5. Who we share your information with
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may be processed by:
Squarespace, Inc. as our website hosting provider, which processes form submissions on our behalf.
Our email provider (e.g., Google Workspace/Gmail) to receive and respond to your message, and, where applicable, our accountant, for enquiries that progress to a paid engagement
We will not share your information with any other third party unless required by law.
6. International transfers
Squarespace may process and store data outside the UK, including in the United States. Where this occurs, Squarespace relies on appropriate safeguards (such as Standard Contractual Clauses) to ensure your data is protected to UK standards. See Squarespace's privacy policy for further detail.
7. How long we keep your information
We retain enquiry form submissions for as long as necessary to respond to and resolve your enquiry, and for a reasonable period afterward in case of follow-up (typically no longer than 2 years). We will then securely delete or anonymise your information unless we have a legitimate business reason or legal obligation to keep it longer (for example, if your enquiry leads to a contract, in which case standard business record retention rules apply).
8. Your rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict our processing of your data.
- Request that your data be provided in a portable format.
- Withdraw consent at any time, where we rely on consent.
To exercise any of these rights, please contact us via the enquiry form.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk if you believe we have not handled your data properly.
9. Security
We take reasonable technical and organisational measures to protect your personal information, including relying on Squarespace's platform security for data submitted through our website.
10. Changes to this privacy statement
We may update this privacy statement from time to time. Any changes will be posted on this page with an updated "last updated" date.
11. Contact us
If you have any questions about this privacy statement or how we handle your data, please please contact us via the enquiry form.